BigBasket Modular Cold Racks
New Delhi, India
In this pilot, India’s largest online grocer, BigBasket, piloted its own plug-and-play modular cold rack system using widely-available phase change material (PCM) inserts. The pilot aimed to compartmentalize a large walk-in cold room for multiple uses by desired temperature range and demand – tackling one of the biggest design issues that make cold rooms so inefficient and costly to run.
Locations
A BigBasket ‘dark store’ in the Indian capital New Delhi, where workers sort, pack, and dispatch high-frequency orders.
Adopter
BigBasket
BigBasket is India’s largest online food grocery seller, offering services in more than 20 cities in India.
Results
- BigBasket’s modular cold racks reduced electricity consumption by 14 percent. These savings are likely to increase because the modular racks can be controlled dynamically, in response to demand, whereas a conventional cold room must function continuously.
- The system maintained desired temperatures for up to six hours – reducing the need for backup fossil-fuel generators during grid power outages, a frequent problem in parts of India.
- The plug-and-play solution was easy to install, demount, and transport to new sites, and uses standardized factory-fabricated products. This proved valuable for business expansion as previously relocation of cold rooms resulted in a 30-40 percent loss in value.
- BigBasket plans to scale up the use of modular cold racks to meat chilling applications across its operations.
Lessons Learned
- India has a large climatic variance, and extreme summer temperatures up to 45 Celsius generally coincide with maximum consumer demand for temperature-controlled products. Product and component design must therefore account for various climatic zones and associated temperature/humidity conditions.
- Challenges, such as freezing of PCMs, were encountered during the pilot phase and were addressed by adding automatic defrosting and magnetic locking.
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