Completed pilot

WellDoc / Max Healthcare


Max Healthcare, Saket Hospital, South Delhi, India

WellDoc’s BlueStar is a mobile prescription therapy application for adults with Type 2 diabetes. This pilot with Max Healthcare used BlueStar to track blood glucose levels, medications, and dietary habits over time to improve patient engagement and decrease patients’ HbA1c levels.


July 2017 – December 2017


Max Healthcare, Saket Hospital, South Delhi, India




Max Healthcare

  • 117 activations across mobile and web devices
  • Engagement ranged from 5X/patient/week to over 30X/patient/week for patients on no medications to those using insulin and oral medications.
  • The three more frequently used features were food related, followed by blood glucose tracking and medication management
  • The Diwali holiday week affected patient engagement, which speaks to opportunities to culturally fine-tune messaging during these holiday periods
Lessons Learned
  • Communication through various host organization channels could elevate awareness of BlueStar’s value even more and create a culture of awareness and excitement around the program. 
  • There are opportunities to improve the targeting of patient populations to ensure they meet the characteristics for a mobile technology/disease management pilot. There are opportunities for both virtual training and in person training for patient populations.
  • Incentives will be key in the India market, and offering a blood glucose meter can help drive engagement.

What partners say

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"The TechEmerge program is powerful in that it funds and brings together unmeet needs with powerful solutions, aimed at bringing innovation to the developing world. The team at TechEmerge is also very professional, world-class."


Welldoc/ Max healthcare

Innovator in: TechEmerge Health India